FAQ​

Each individual situation is unique. But general pricing starts at

Service Call: Initial Dispatch of Service

Labor Rate: Varies on region, in shop or on-site, business or after hours, 

Travel Costs: Mileage may be charged from port-to-port.

Parts: Parts costs vary on several factors including make, model, engine, condition, oem or aftermarket or availability.

Total TruckCare Members may be entitled to discounts, coverage or reimbursements.

All Major Credit/Debit Cards (Visa, MasterCard, Discover, American Express), ComCheck, EFS, Fleet One, T-Check, InstalBill and ACH.

National Accounts are accepted on a customer to customer basis. Contact to learn more. 

Yes. Total Truck Service provides 24 Hour Emergency Services for commercial trucks and trailers.

Total Truck Service also provides 24 hour all-ckass  towing, recovery and roadside assistance.

After hour rates start at $250.00/hour and may vary depending on type of job, scope of work & other factors.

Yes. We have been servicing insurance and roadside assistance companies for years, forming reputable relationships with several agents.

We proudly serve AllState, StateFarm, Geico, Agero, RoadAmerica, BoatUS, RVUsa and many more.

We pride ourselves on transparent pricing with no hidden fees. However, there are some additional charges that may apply in specific situations:

• Environmental Fees: In certain jurisdictions, we are required to collect environmental fees for disposal of fluids, batteries, or other regulated materials (typically $5-25 depending on service)
• Shop Supplies: A nominal fee (usually 5% of labor, capped at $30) may be added for consumable supplies like cleaning solutions, rags, and lubricants
• Emergency Dispatch Fee: For urgent same-day service requests requiring schedule adjustments ($50-75 depending on timing)
• Cancellation Fee: For appointments cancelled less than 2 hours before scheduled service (up to 1 hour labor charge)

All applicable fees will be disclosed and explained before work begins. We never add unexpected charges without prior approval.